Kvadro
[email protected]
+371 67430503

Privacy Policy

Sagatavots: 18. March, 2026.

This Privacy Policy explains how SIA “KVADRO” (hereinafter referred to as the “Company”) collects, uses, and protects your personal data when you visit or shop at our online store. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller and Contact Information

The data controller is:

  • Name: SIA “KVADRO”
  • Registration number: 40003036264
  • Legal address: 71D Lielā Street, Kurzemes District, Riga, LV-1016
  • Email for privacy inquiries: [email protected]

2. What information do we collect?

We process data that you provide directly and data that is collected automatically:

  • When placing an order: First name, last name, shipping address, phone number, email address.
  • For payments: Information about the selected payment method and transaction details (we use SEB e-Link for payment processing).
  • For marketing: Email address for receiving news (using Mailgun).
  • Technical data: IP address, device type, browser information, and website usage data (using cookies).

3. Purposes of processing and legal basis

We process your data for the following purposes:

  1. Contract performance: To process your order, ensure delivery of goods, and prepare invoices.
  2. Legitimate interests: Sending reminders about uncompleted purchases in the shopping cart and providing customer service.
  3. Marketing: Sending news updates (only with your consent).
  4. Analytics: Improving website performance and measuring the effectiveness of advertisements.

4. Disclosure of data to third parties

Your data is shared only with trusted partners who need it to provide the service:

  • Delivery: Venipak, to deliver your purchase.
  • Payments: SEB Bank (e-Link), to authorize and process the transaction.
  • Marketing and notifications: Mailgun for sending emails.
  • Analytics and advertising: Google Analytics and Facebook Pixel to understand user behavior and display relevant ads.

5. Cookies

Our website uses cookies to ensure the functionality of the WooCommerce platform (for example, to save items in the shopping cart) and for analytical purposes:

  • Google Analytics: Helps us understand how visitors use the site.
  • Facebook Pixel: Helps us measure the effectiveness of our ads on social media.
  • Opt-out: You can manage or delete cookies in your browser settings.

6. Datu glabāšanas ilgums

We retain your data only for as long as necessary:

  • Accounting data (invoices) are retained in accordance with Latvian law (typically for 5 years).
  • Marketing data are retained until you withdraw your consent.
  • Shopping cart reminder data are automatically deleted after a specified period of time.

7. Jūsu tiesības

You have the right to:

  • Access your data and receive a copy of it.
  • Request the correction of inaccurate data.
  • Request the deletion of your data (“right to be forgotten”).
  • Object to the processing of your data or withdraw your consent to receive marketing communications.

To exercise these rights, please contact us: [email protected].

8. Final Provisions

SIA “KVADRO” reserves the right to make changes to this Privacy Policy at any time. The current version is always available on our website.

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